The Edge of Human & AI — Where Human Potential Meets Artificial Intelligence

The Edge

of Human & AI

Coaching is changing. AI is here. And nobody has all the answers yet. This is the podcast for coaches, leaders, and thinkers who want to go deeper than the hype — into the real questions about what it means to be human in an age of intelligent machines.

Bold conversations. Uncomfortable edges.
No easy answers. Welcome to the Edge.

Season 1 - Special

We are starting our podcast with this special season from the Leading Voices of the NYU Coaching & Technology Summit 2026. We will bring you bold, unfiltered conversations at the frontier where coaching meets technology and artificial intelligence. Expect real talk, sharp minds, and unfiltered conversations where we dare to ask the difficult questions.

The Edge of Human and AI. Season 1 Artwork for Leading Voices with NYU Photo of Rebecca Rutschmann

Season 1 - Leading Voices

New Episodes - OUT NOW

Ep. 19 52:35

with Nicole Forward

Nicole Forward has spent her career in the rooms where real transformation happens. From restorative justice and conflict resolution, to Fortune 100 leadership development, to her role as Head of Coaching & Development at RHR International — she has always been asking the same question: what actually makes change last? In this conversation with Rebecca Rutschmann, Nicole shares why AI isn't what worries her most — it's the world AI is landing in. A business landscape that quietly normalized chronic overload, where high performance and constant depletion became synonymous. And she makes a case for a different kind of leader: not the most expert, not the best-tooled, but the most rooted. The one who can hold complexity without being consumed by it. They go deep on body intelligence and why coaching stays too much in the head. On the danger of trusting your watch more than your own nervous system. On what it would mean to marry psychometric and biometric data — and why we're closer than most people realize. And they end with a question neither of them fully answers: how do we remain authentic in a world that's becoming increasingly artificial? In this episode, Nicole and Rebecca explore: Why the real AI problem isn't the technology — it's the exhausted environments it's being deployed into What the leader of the future actually needs (and why expertise and tools won't be enough) Why coaching tends to stay "neck-up" — and what shifts when you include body intelligence The two-day coaching workshop story that reveals what separates ego-driven presence from real presence Nicole's vision for merging psychometrics and biometrics — and what's still standing in the way The question Nicole wishes we were all asking: how do we remain authentic in a world becoming increasingly artificial? Resources & Links: Nicole on LinkedIn Viva La Coaching

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Ep. 18 55:01

with Shanda Mints

There are two kinds of people in the age of AI. Those who use it to elevate their judgment — and those who quietly outsource their judgment to it. The difference between them isn't technical. It's a choice. And most leaders don't realize they're making it. Shanda Mints has spent 25 years transforming workforces at global scale and over a decade deploying AI in talent and leadership — long before generative AI made this conversation unavoidable. As Director of AI Strategy and Transformation at Korn Ferry, she brings something rare: a perspective built on 50 years of leadership performance data, 11,000+ clients, and the hard-won clarity that comes from being in the room when organizations get this right — and when they don't. Her argument is simple and counterintuitive: the AI-ready leader has nothing to do with AI. It has everything to do with judgment. The 6 super factors that define leaders who thrive through transformation are all human competencies — and critical thinking, not AI literacy, is the one CEOs are hiring for right now. If you lead people, make decisions, or coach leaders through change — this conversation is for you. In this episode, Shanda and Rebecca explore: How AI should elevate, not outsource, human judgment for people at all levels rather than using it to enhance their own decision-making; from entry-level to executives Why not all AI is the same How the human experience is irreplaceable and what humans uniquely bring isn't just "judgment" but lived experience Why bad data in is bad data out and how many organizations are trying to apply AI before their data is clean or complete.  How a large-scale study found that coachee traits like agreeableness, striving, focus, and sociability map to different coaching style preferences and revealed data that can inform more personalized AI-assisted coaching systems Six "super factors" for AI-ready leadership How vibe coding requires iteration and conceptual thinking suggesting that leaders should roll up their sleeves and experiment with AI tools: it's all about the the iterative process Resources & Links: The AI Ready Leader (article) From Feedback to Impact (article) Step Up The Coaching Game (article) Shanda on LinkedIn Viva La Coaching

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Ep. 17 48:47

with Dr. Jessica Singh

Jessica Singh was a board-certified emergency physician — trained at Stanford, credentialed by ICF and NBHWC — when she realized that none of her expertise was what was actually transforming people. What was? The coaching relationship itself. The presence. The inner work. The willingness to sit with someone without needing to fix them. In this episode, Jessica shares the journey from a Pediatric ER where she was told burnout and suicidal thoughts were "completely normal," through yoga, Ayurveda, and a physician wellness fellowship at Stanford, to building a brand-new Health and Wellbeing Coaching Certificate at NYU — the university where she started as a pre-med student decades ago. We talk about what whole-person coaching actually demands of a practitioner, why health and leadership coaching have stayed stubbornly apart despite being inseparable, and how to build a curriculum that is rigorous enough for a world-class institution and alive enough to genuinely transform someone. And we talk about the gap — the one between the professional bio and the interior life — that Jessica is still working to close herself. Because the core process of coaching is universally human. It doesn't require an expert. It requires someone willing to do the work. In this episode, Jessica and Rebecca explore: Jessica's journey through burnout and depression during residency, and how a yoga teacher training became the first time she truly learned what health meant What Jessica discovered during her Stanford fellowship about why healthcare institutions are structured the way they are, and why it isn't the individual doctor's fault Building a new health and wellbeing coaching program at NYU and how Jessica has created a coach education program that blends evidence-based rigor with a whole-person, heart-centered approach Why health and wellbeing still lack a universally agreed-upon definition, and what coaches must be willing to face in themselves before they can genuinely hold space for others Bridging leadership coaching and health coaching and why these fields have stayed stubbornly apart Integrating AI into coach training and how AI is already mirroring back what people truly need support with, and why ethical AI literacy is essential from day one of a coaching program Jessica's upcoming book inspired by the question: what if physicians knew the issues before they entered the system, instead of getting destroyed and having to rebuild? Resources & Links: Jessica's Podcast "The Health and Wellness Coach Journal" The NYU Health & Wellbeing Coaching Program Manifesto for AI in Coaching: vivalacoaching.com/manifesto Become AI-informed — Rebel Store: vivalacoaching.com All episodes: vivalacoaching.com/vivapodcast

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How AI Is Forcing the Leadership Shift We Were Never Prepared For | with Sheila Boysen-Rotelli

What if the most critical shift required of leaders today isn't learning a new technology, but letting go of the need to be the expert?

Sheila Boysen-Rotelli — organizational consultant, academic, and researcher at BTS — has spent 15 years studying the future of work. Today, she watches it arrive in real time across boardrooms, higher education, and executive coaching. In this conversation, Sheila and Rebecca explore why AI is a developmental disruption rather than a purely technical one—forcing us to examine how our professional identities adapt when inherited expertise is no longer enough.

Together, they unpack the uncomfortable friction within traditional learning institutions, how AI-driven innovation emerges from unexpected corners of organizations, and what it truly takes to transition from expert to lifelong learner. Grounded in Sheila’s own lived experience, this discussion offers a candid look at range, personal growth, and meeting people where they are in an AI-shaped world.

What "Client-Centered" Actually Demands in the Age of AI | featuring Jonathan Reitz

What if the biggest barrier to AI in coaching isn't the technology — it's the coach?

Jonathan Reitz has spent 29 years coaching leaders and building coaches. With a wildly unlikely backstory spanning electrical engineering, stand-up comedy, radio, and TV news—and an ADHD diagnosis just two years ago that finally explained all of it—he brings a unique perspective to our industry. Now a leading voice at the NYU AI Summit and ICF Germany, Jonathan joins Rebecca for an honest, unfiltered conversation about what "client-centered" practice actually requires of us today.

Together, they explore why humility—not methodology—is the single greatest predictor of coaching success, why clients are often more comfortable with AI in coaching than coaches themselves, and what responsible AI use looks like in practice, including the one clause that must be in every coaching contract. They also unpack a German word that stopped a 29-year coaching veteran cold, and confront a critical question about silence that the coaching world rarely answers directly. If you coach, lead, or care about human transformation in an AI-shaped world, this episode offers vital orientation.

AI Is Here to Stay — But So Are We | featuring David E. Cooley

AI Is Here to Stay — But So Are We | featuring David E. Cooley

What if the best way to amplify your humanity as a coach is to let technology handle the administrative weight?

David E. Cooley, Director of Alumni Career Services and Executive Coach at the UCLA Anderson School of Management, bridges the technical execution of AI with the deeply human art of presence. In this conversation, David shares how integrating intelligent tools like AI note-takers removes friction from the session, allowing practitioners to show up fully attentive and connected with their clients.

We look closely at the shift happening in executive development: navigating the "electronic black hole" of modern job applications, closing the gap between AI resistors and over-reliant users, and why starting with small, meaningful habits is the ultimate strategy to overcome professional overwhelm. David offers a grounded, reassuring roadmap for leaders and coaches ready to build sustainable, future-ready practices.

Viva la Humans: AI, Regulation, and Reinvention - Expanding the Conversation after NYU Coaching & Technology Summit 2026 (LIVE Recording)

What if the most critical question facing the future of coaching isn’t about the capability of AI, but about the identity of the coaching profession itself?

In this special Guardians LIVE episode, Rebecca and members of the Viva la Coaching community deliver an honest, unfiltered debrief from the 5th Annual NYU Coaching & Technology Summit. They look past the initial noise to explore the maturation of intelligent tools, the growing discussions around industry regulation, and why the traditional coaching session may be coming to an end. It is a grounded reflection on how coaching competencies can be broadened to serve as one of the most essential human skills of our time.

High-Performance Parenting - Balancing Leadership, Wellness & Family

Join Rebecca as she sits down with Neal Sundberg (Director of Care Programs at Brightline) and Nicholas Wooters (Co-Founder of Coya) during a Webinar for a deeply personal conversation about thriving as a leader both at work and at home.

Discover how wearable technology paired with health coaching creates powerful insights for managing stress, setting boundaries, and showing up fully in every role. This special request episode explores why self-care isn't selfish, it's essential modeling for your children and the foundation of sustainable high performance.

How Can We Make Care More Intelligent Without Making It Less Human?

Dr. Moain Abu Dabrh is a medical humanist, researcher at Mayo Clinic, and board member at the National Board for Health and Wellness Coaching — and he's been asking one question his entire career: How can we make care more intelligent without making it less human?

In this conversation with Rebecca Rutschmann, he unpacks four real concerns about AI in healthcare — dehumanization, overconfidence, inequity, and the regulatory unknown — while making a powerful case for whole person care and why health and wellness coaches are the missing link between the clinic and lasting human change. He's not a pessimist. He's a pragmatist. And his closing thought? These days, we're finally asking better questions.

From Wild West to Apple Store and Why The Profession Isn't Going to Solve AI Alone

Susan Caesar is the first-ever Chief AI Officer at the International Coaching Federation and founder of Humane Org. Her career has had one red thread: being human. And her message to the coaching profession right now? You don't have to figure this out alone.

In this conversation with Rebecca Rutschmann, Susan makes a passionate case for community as the antidote to overwhelm — AI circles, chapter conversations, shared learning — because the coaching profession's greatest strength has always been how it shows up together. She also pulls no punches on big tech's accountability problem, draws a hard line on "AI is not a coach," and shares ICF's vision for where the profession is heading: a marketplace like the Apple Store, programming like Netflix, and a community that's finally moving from fear to action.

What if AI isn't pushing us away from our humanity but is forcing us back to it? Dr. Anna Tavis, co-founder of the NYU Coaching & Technology Summit, joins Rebecca Rutschmann to mark five years at the intersection of coaching and technology. From a handful of masked startups and early scale-ups in 2022 to CHROs from Netflix and IBM rethinking everything — the landscape has transformed, and coaches can no longer afford to watch from the sidelines.

Anna makes the case that coaching is the antidote to automation. And that the next frontier isn't just the boardroom, it's health, education, and the whole of human life.

A conversation about technology, humanity, and what it means to shape the future rather than be shaped by it

Health coaching is growing fast — wearables are tracking everything, AI is entering the wellness space, and more people than ever are looking for support beyond the clinic. But who's making sure any of it actually works? Deanna Fournier and the National Board for Health and Wellness Coaching are.

In this conversation, Deanna unpacks why a rigorous credentialing body isn't bureaucracy — it's protection. Protection for clients navigating a market that's moving faster than its standards. She makes the case for why health coaching belongs inside healthcare systems, not alongside them, and why the explosion of digital health tools only makes the human, credentialed coach more essential — not less.

There are 120,000 certified coaches on the planet. There are 4 billion people who could use one. And right now, it's tech companies — not coaches — who are deciding what coaching means for all of them.

Lewin Keller, founder of CoachBot.ai, joins Rebecca Rutschmann for one of the most honest conversations in this series. A former Google engineer turned coach turned AI builder, he pulls no punches on the responsibility gap in AI coaching, the design mistakes organisations make, and why coaches who are sitting on the sidelines are running out of time.

This is the wake-up call the profession needs — delivered with passion, data, and zero filter.

Woody Woodward, Chief Coaching Officer at BetterUp and co-author of The Digital Coaching Revolution, leads the world's largest coaching network across 70 countries. In this conversation, Woody shares what the world’s largest coaching dataset reveals about effective practice and introduces BetterUp's new data-driven GUIDE framework.

We explore why 51% of employees want a blend of human and AI support, how digital tools actually increase human engagement, and why optimism is a critical mindset for coaches today. Woody provides a grounded perspective on the responsibility of guiding professionals through complex transitions and what it means to humanize the experience of work.

Episode 4 Nicky Terblanche

What if the true measure of AI coaching isn’t how perfectly it mimics human empathy, but how effectively it leverages structured psychological frameworks?

Nicky Terblanche has been building the empirical evidence base for AI coaching long before the rest of the world paid attention. A former software engineer turned executive coach and academic, Nicky recently received the prestigious Anthony Grant Award for Research Excellence in Boston.

In this conversation, we explore his most surprising findings: why a CBT-based AI outperformed traditional GROW models, why users prefer a slightly more directive digital counterpart, and why the working alliance with a chatbot matters far less than we think. Nicky provides a masterclass in separating empirical evidence from industry hype.

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