Terms and Conditions - Viva la Coaching Academy

Viva la Coaching Academy – Terms & Conditions (B2B)

1. General Information

These Terms & Conditions govern the use of the website, online shop, and the League of Rebels Community provided by Viva la Coaching Academy GbR (Rebecca Rutschmann, Eva Sonnenschein), based at Marie-Juchacz-Str. 17, 76137 Karlsruhe, Germany. All transactions conducted on this platform are B2B (business-to-business), and we exclusively sell to coaches, learning professionals, and businesses.

By purchasing a course, course bundle, or membership, and by using the community platform, you confirm that you are acting as a business entity (Unternehmer) as defined under § 14 BGB, and agree to abide by these terms. Consumers (Verbraucher) as defined under § 13 BGB are excluded from making purchases on this platform.

If you have any questions, please contact us at support@vivalacoaching.com.

2. Course Purchases & Community Access

To access our courses or the League of Rebels Community, users must purchase a course, course bundle, or a future membership. A user account is required at the time of purchase, and you must be logged in to complete the transaction.
Access duration for courses is determined by the purchase (e.g., 6 months equals 180 days, 12 months equals 365 days). It is your responsibility to track the end date; we will not send reminders. Leap years are not taken into account when calculating access durations.
Access to courses is non-transferable and only available to the purchasing account.
Access to the League of Rebels Community is currently included as part of the course purchases. However, starting in 2025, community access will be charged separately. At that point, users will need to purchase a separate membership to maintain access.
Upon placing an order, the customer follows the steps outlined in the checkout process. After completing the purchase, the contract is formed when an email confirmation of the order is sent to the customer. This confirmation contains all necessary information regarding the purchased digital goods, including access to courses and the community.

3. No Consumer Rights

All transactions on this platform are exclusively B2B. Therefore, the statutory rights and protections applicable to consumers (B2C) do not apply. By purchasing any products or services, you acknowledge and agree that consumer protection laws do not apply to these transactions.
The statutory right of withdrawal, as per § 312 BGB, does not apply to transactions on this platform. Once access to digital products is provided, the sale is final, and no refunds will be issued.
By purchasing digital products from Viva la Coaching Academy, the customer agrees to the specific characteristics of the digital goods as described on the product page. Any deviations from standard functionality or usage requirements (negative Beschaffenheitsvereinbarung) are accepted upon purchase.

4. Use of LearnDash LMS

Our courses are delivered via the LearnDash Learning Management System (LMS). While we are responsible for the content quality of the courses, we are not liable for technical issues with the LMS beyond our control.
If you encounter issues, please contact our support team at support@vivalacoaching.com.
All courses and community access are provided digitally. Once the purchase is completed, users will receive access to their purchased courses and community features immediately through the website. No physical delivery of products occurs.

5. League of Rebels Community Participation

Our community platform is facilitated through BuddyBoss. As a member of the League of Rebels Community, you are responsible for adhering to our community guidelines.
Users can upload text and images, join discussions, and interact with others in learning and social groups.
Viva la Coaching Academy reserves the right to remove or disable access to any user-generated content that we determine, in our sole discretion, violates these Terms & Conditions or is otherwise harmful to the community. Users are solely responsible for any content they post, upload, or share within the platform, including ensuring that such content does not violate any intellectual property rights or other applicable laws. Viva la Coaching Academy does not endorse or take responsibility for the accuracy or reliability of any user-generated content.
Violating community guidelines may result in penalties such as:
- Temporary or permanent loss of access to community features (e.g., commenting or posting).
- Suspension or removal from the League of Rebels Community.
- Inability to purchase additional courses or access future community memberships.

We offer moderation tools and options for users to report inappropriate behavior. If you encounter issues, you can block other members or report violations for review.

The League of Rebels Community is part of our growing platform. We are continuously working to offer more features and benefits for our members. Please stay informed about future updates and offerings, including changes in access policies.

6. Ownership of Content, Templates, and Avatars

All content, including but not limited to course names, course content, community names, social group names, learning group names, achievement and badge names, as well as visual design, logos, and trademarks used on the platform, belong to Viva la Coaching Academy GbR.
We provide Canva templates to help you share content and promote Viva la Coaching Academy and your participation in our courses on social media and other platforms. However, you must use the provided graphics, wording, and/or guidelines that come with the templates to maintain consistency with the Academy’s branding.
Avatars created for customers as part of the special offer “The Pioneer Bundle + Exclusive Avatar” in October 2024, based on photos submitted by the user, can be freely used by the customer. However, only one revision is offered after the initial creation of the avatar.
Unauthorized use, reproduction, or distribution of Viva la Coaching Academy’s content, trademarks, or other intellectual property, including but not limited to course materials, logos, or badges, will result in immediate termination of access to the community and all courses. Additionally, we reserve the right to pursue legal action to protect our intellectual property rights.

7. Intellectual Property & User-Generated Content

By uploading content (text or images) to the League of Rebels Community, you grant us the right to use this content within the platform. We reserve the right to use any feedback provided by users to improve our services without compensation or credits.

If you believe any content on the platform violates your intellectual property rights, please contact us immediately at support@vivalacoaching.com (DMCA requests).

8. GDPR and Data Privacy

Viva la Coaching Academy complies with GDPR regulations regarding the collection and processing of personal data. We collect and process data strictly for the purpose of delivering services to our B2B customers.
We rely on third-party platforms (LearnDash, BuddyBoss, Zoom, WordPress) to deliver certain services. While we take reasonable measures to protect your personal information, we cannot guarantee absolute security of data shared via third-party platforms. Users acknowledge that they are sharing data at their own risk and that Viva la Coaching Academy is not liable for any unauthorized access to or breach of data occurring outside of our control.

For more details, please refer to our Privacy Policy.

9. VAT and Billing

For customers based within the EU, we apply the reverse charge mechanism where applicable. Customers must provide a valid VAT identification number at checkout. If no VAT number is provided, German VAT will be applied in accordance with applicable regulations.
All invoices are issued in accordance with German VAT regulations and applicable EU laws.
For non-EU customers, VAT will not be charged by Viva la Coaching Academy. However, it is the customer’s responsibility to handle any applicable import taxes, VAT, or other local taxes in their own country of residence.

10. Payment Terms & Late Payments

Users are required to pay the full price of the course or membership at the time of purchase unless otherwise agreed upon (e.g., in the case of payment plans via Klarna). Failure to make timely payments may result in suspension of access to courses and the community until the outstanding balance is paid in full. Viva la Coaching Academy reserves the right to terminate access for users with unpaid balances after a reasonable notice period.
For purchases made via Klarna, all payment plan agreements and disputes regarding payment processing must be resolved between the customer and Klarna. Viva la Coaching Academy is not responsible for any issues related to payment plans or Klarna’s services.

11. Liability

Viva la Coaching Academy GbR is not responsible for:

The actions, content, or opinions expressed by other users within the League of Rebels Community.
Technical difficulties or interruptions in service due to the third-party platforms (LearnDash LMS, BuddyBoss, Zoom, WordPress) that we use to facilitate courses and community interaction.
Viva la Coaching Academy makes no guarantees regarding specific outcomes, career advancement, or other benefits as a result of taking our courses or using our platform. The success of applying the knowledge and skills gained from our courses depends on the individual user’s effort and ability.
While we take reasonable measures to protect your personal information, Viva la Coaching Academy cannot guarantee absolute security of data shared via third-party platforms. Users acknowledge that they are sharing data at their own risk when using third-party services like Zoom, LearnDash, and BuddyBoss, and Viva la Coaching Academy is not liable for any unauthorized access to or breach of data that occurs outside of our control.
Viva la Coaching Academy is not liable for any failure to perform its obligations where such failure is due to events beyond its reasonable control (force majeure), including but not limited to acts of God, war, terrorism, strikes, labor disputes, pandemics, or technical failures beyond the Academy’s control.

12. Amendments to Terms & Conditions

Viva la Coaching Academy reserves the right to update or amend these Terms & Conditions as needed. Any changes will be communicated to users via the platform, and continued use of the platform constitutes acceptance of the updated terms.

13. Jurisdiction and Legal Compliance

All contracts and interactions between the customer and Viva la Coaching Academy are conducted in English. While translations may be available for reference, the English version is legally binding. All transactions are governed by German law, and the place of jurisdiction is Karlsruhe, Germany.

Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at support@vivalacoaching.com.